Refund Policy

A legal disclaimer

I. General

• All sales at Pop’s Place are considered final.

• Refunds or replacements will only be issued in cases where there is an error on our part.
   

II. Order Issues

• If your order is incorrect, please notify us immediately (in person or by phone for takeout/delivery).

• We may ask for the incorrect item to be returned before issuing a replacement.
   

III. Food Quality

• If you are unsatisfied with the quality of your food, please speak to a manager during your visit.

• Refunds or credits are granted at management’s discretion.
   

IV. Takeout & Delivery

• Once food leaves our premises, Pop’s Place is not responsible for issues related to temperature, handling, or storage.

• For delivery, any issues must be reported within 30 minutes of receiving your order.
   

V. Method of Refund

• Approved refunds will be issued in the same form of payment originally used (cash or credit/debit).

• Processing times may vary depending on your bank or card provider.